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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
Please confirm the following information if the problem remains.
1. What's the LED status on the camera？
2. Do you watch the camera on your phone when it's connected to the same Wi-Fi as the camera?
3. Please list the troubleshooting you did and the results.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I can't view the Tapo camera?
Please confirm the following information if the problem remains.
1. What's the LED status on the camera？
2. Do you watch the camera on your phone when it's connected to the same Wi-Fi as the camera?
3. Please list the troubleshooting you did and the results.
Best Regards
- Copy Link
- Report Inappropriate Content
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