Tapo C720 Floodlight Remains on
I've installed the C720 and set it up in the app. Everything works fine, except the light comes on permanently at sunset. I then have to turn it off manually.
I have disabled the Floodlight setting, but it still turns on at sunset. I also tried setting it to only turn on at 23:59 and turns off at 0:00 but that hasn't worked either.
I've also rebooted the camera several times.
Have I got a faulty camera?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
The phenomenon may be related to the camera's settings.
1. On the camera's Device Settings > Video & Display > Night Mode settings page, which mode have you selected?
2. On the Tapo app > Smart tab > Automation page, have you configured any entries related to the camera or its spotlights?
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
The phenomenon may be related to the camera's settings.
1. On the camera's Device Settings > Video & Display > Night Mode settings page, which mode have you selected?
2. On the Tapo app > Smart tab > Automation page, have you configured any entries related to the camera or its spotlights?
Best Regards
- Copy Link
- Report Inappropriate Content
Thank you for the response. My app doesn't have "Night Mode" under Device Settings > Video & Display but I did find an automation under the Automation page. I've disabled that now and hopefully that will sort it! It was driving me crazy.
- Copy Link
- Report Inappropriate Content
Hi,
Thank you for your attempt. If the problem remains, please try to factory reset the camera, then reconfigure it and check if it helps.
Best Regards
- Copy Link
- Report Inappropriate Content
Thanks. Disabling the automation resolved the issue. The light is now only activated by motion, and stays off the rest of the time as I'd wanted it to.
- Copy Link
- Report Inappropriate Content
@mh_ Thank you for sharing your experience.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 195
Replies: 5
Voters 0
No one has voted for it yet.