Notifications schedule is ignored on Google Nest
I have two C425 and two C310 cameras with a two Google Nest / Home devices (Home mini and Nest Hub). I have a notification schedule setup on each camera, but I receive notifications on the Google Nest devices ALL of the time. Notifications do not stop and turn back on according to the schedule, they just go on . It's clear the app just sends the notifications to Google Home no matter what.
Any idea how I can fix this?
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Hi,
After investigation, we confirm that the settings on the Tapo app > camera's Device Settings > Notification page apply to the Tapo app and the phones that have the Tapo app installed.
Google devices require their own Notification feature to schedule notifications. It's recommended to contact Google Support to provide feedback and optimize the relevant Notification features.
Best Regards
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To be clear, the notification schedule works on the phone where the Tapo app is installed, but the notifications on the Google devices are on all of the time, regardless of the schedule. They do not stop when the schedule says they should be off.
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I have now disabled device notifications on the app by going to Me > Notifications. But both my google home speakers are still announcing camera notifications.
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Hi,
On your Google Home app, you can go to the Devices page, tap the Tapo camera, and turn off the Voice notifications feature, then check if the Google devices will announce when receive a notification.
Best Regards
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@Solla-topee Thank you. That is not my issue. My issue is that I would like to schedule notifications. I want to receive camera notifications on my Google devices in the evening and I want them to automatically turn off during the day.
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Hi,
After investigation, we confirm that the settings on the Tapo app > camera's Device Settings > Notification page apply to the Tapo app and the phones that have the Tapo app installed.
Google devices require their own Notification feature to schedule notifications. It's recommended to contact Google Support to provide feedback and optimize the relevant Notification features.
Best Regards
- Copy Link
- Report Inappropriate Content
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