C410 camera not charging

C410 camera not charging

C410 camera not charging
C410 camera not charging
2025-01-27 07:31:42 - last edited a week ago
Tags: #not charging
Model: Tapo C410 KIT  
Hardware Version:
Firmware Version: 1.0.23 build 241119 Rel.59219n

the camera is C410 wire free camera connected to the solar kit. The camera was purcahsed in sept last year

The camera will not charge from the solar panel. It was working but one day the panel could not keep it charged and it went completely flat. After which the camera would not charge from the panel at all. I then plugged it into the mains to charge and it would take all day to get to 13% and not charge any further than 13%. once it was disconnected from the mains it would discharge withing a few hours.

I have left it charging for 48 hours but will not charge further than 13%

 

What can I do.

 

I have reset the camera and that had not effect

 

 

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1 Accepted Solution
Re:C410 camera not charging-Solution
2025-02-01 23:23:57 - last edited a week ago

  @Binsy 

 

Refer to the guide to check whether your camera was installed properly outdoors with the solar panel, otherwise the camera battery may get damaged. 

How to Properly Connect a Tapo Solar Panel to Compatible Tapo Cameras Using the Waterproof Gasket


Additionally, it's important to note that if the camera’s charging port is facing up rather than down, and is positioned in an angle where rain could easily reach it, there is a risk of water getting in if the waterproof cap on the charging port isn’t properly secured.

 

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Re:C410 camera not charging-Solution
2025-02-01 23:23:57 - last edited a week ago

  @Binsy 

 

Refer to the guide to check whether your camera was installed properly outdoors with the solar panel, otherwise the camera battery may get damaged. 

How to Properly Connect a Tapo Solar Panel to Compatible Tapo Cameras Using the Waterproof Gasket


Additionally, it's important to note that if the camera’s charging port is facing up rather than down, and is positioned in an angle where rain could easily reach it, there is a risk of water getting in if the waterproof cap on the charging port isn’t properly secured.

 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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