Tapo always disconnected
I have 2 Tapo C200 at home. And one always disconnected all the time. Can anyone please help me what to do ?
thank you very much.
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi,
If one of your cameras displays offline all the time on your Tapo app no matter whether your phone is connected to the home Wi-Fi or not, it's suggested to press the reset button on the camera for 10s to factory reset it, and then reconfigure it for a try.
Please pay attention to the LED status on the camera after resetting it and configuring it. It will have a solid green light if it's working fine.
Best Regards
- Copy Link
- Report Inappropriate Content
Hi,
If one of your cameras displays offline all the time on your Tapo app no matter whether your phone is connected to the home Wi-Fi or not, it's suggested to press the reset button on the camera for 10s to factory reset it, and then reconfigure it for a try.
Please pay attention to the LED status on the camera after resetting it and configuring it. It will have a solid green light if it's working fine.
Best Regards
- Copy Link
- Report Inappropriate Content
Information
Helpful: 0
Views: 119
Replies: 1
Voters 0
No one has voted for it yet.