No continuos recording.

No continuos recording.

No continuos recording.
No continuos recording.
a week ago
Model: Tapo C425  
Hardware Version: V1
Firmware Version: 1.2.23

I don't get that TP-Link restricts C425 ( which I bought as a set of four) from the following;

 

- Continuos Recording

-  ONVIF

- RSTP Protocol

 

BUT on the Night Mode Settings there is a COLOR MODE and this runs the spotlight turned on CONTINUOUSLY until morning.  Further info under says "Helps you see things vividly in full color at night with spotlights.  This may consume more power.

 

Now my question is what TP-Link's logic is.  They claim because it's a battery camera therfore NO continuoes recording, NO ONVIF, and NO RSTP Protocol because battery will be consumed quicker BUT there is an option that contradicts their reasons, Color mode spotlight on all night.

 

TP-Link just let the people who bought your device decide what they want to do with it.

 

Update the firmware with;

 

Continuous Recording with the same warning "This may consume more power."

ONVIF.

RSTP Protocol.

 

If I have known these were not going to be available I wouldn't have pruchased it.

 

Another frustrating issue is the huge delay in recording and detection.

 

By the time the C425 detects and starts recording the subject is exiting the frame.  Yes it happens to my four cameras.

 

I am very frustrated because it does not meet what it says it's supposed to do.

 

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Re:No continuos recording.
Friday

  @ADMU 

Hi,
Thank you for your feedback regarding the battery-powered camera's continuous recording and RTSP/Onvif connection options. I understand your concerns, especially regarding the potential conflict between the power-saving notice and the availability of the full-color mode in night mode. We value your feedback, and I'll forward it to the relevant team for evaluation, and we will continue to improve our products.

 

Regarding the detection and recording issue, please confirm the following information for analysis.
  1. Please go to the camera's Device Settings > Detection page and send us a picture of this page. What's the sensitivity value of the enabled detection types and the wake-up sensitivity?
  2. Can you send us a video showing the reported issue?
  3. Do you have the same issue when watching the camera's live feed?

 

You can upload the video and picture to your cloud server(such as Google Drive), generate a link to download them and send me(@Solla-topee) the link via a private message.
 

Best Regards

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