C410 1.0.23 update doesn't work.

C410 1.0.23 update doesn't work.

C410 1.0.23 update doesn't work.
C410 1.0.23 update doesn't work.
2 weeks ago
Model: Tapo C410  
Hardware Version: V1
Firmware Version: 1.0.23

With the new firmware, the camera is supposed to support local recording to hubs on SD cards. I have the C410 model and an H200 hub. From the camera options in the App I select to record locally on a hub but it doesn't find it. From the hub I try to connect to the camera but it doesn't find it either.

Maybe the hub needs to be updated to be able to detect the C410? I have updated the hub to the latest version but it seems to be old (1.3.6 Build 20240829)

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Re:C410 1.0.23 update doesn't work.
a week ago

  @obagi 

 

Is the C410 under the same network (subnet) as the H200 hub? You may check it by comparing their IP address.

 

Try to restart both the camera and the hub. 

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