Unable to use bluetooth to voice call c210 camera
I used to be able to connect my Bluetooth earphone to listen and speak via the voice call mode. But today it just auto switch to my phone speaker and microphone when I try to use voice call. Please help!
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Hi,
After investigation, our team found that the Tapo app is currently not fully optimized for Bluetooth earphones, which may be causing the issues you’re experiencing.
Our team are actively working on making additional adaptations to improve compatibility, however, we do not have the information about when the Tapo app that solves the issue will be released. We recommend keeping the Tapo app up to date.
Best Regards
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Hi,
Please send us the model number and OS version of your phone, the version of your Tapo app, and the model number of your Bluetooth earphones.
Best Regards
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Solla-topee wrote
Hi,
Please send us the model number and OS version of your phone, the version of your Tapo app, and the model number of your Bluetooth earphones.
Best Regards
I'm using Samsung Galaxy Z flip 5, andriod version 14, tapo app version 3.8.509.
Using JBL live pro 2 TWS, software version 6.7.0.
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Hi,
Your case has been escalated to the tech team, and they will follow up on it via email. Please wait patiently.
Best Regards
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Hi I have the same issue with 3 kind of camera model.
C210, version 1.0, firmware 1.3.14
C225, version 2.0, firmware 1.0.11
C225, version 1.0, firmware 1.0.30
Tapo apps 3.9.110
Samsung s24 ultra (android 14), Samsung s25 ultra (android 15) behaved the same
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Hi,
After investigation, our team found that the Tapo app is currently not fully optimized for Bluetooth earphones, which may be causing the issues you’re experiencing.
Our team are actively working on making additional adaptations to improve compatibility, however, we do not have the information about when the Tapo app that solves the issue will be released. We recommend keeping the Tapo app up to date.
Best Regards
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- Report Inappropriate Content
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