Tapo c200 v3.20 auto reboot
Hi Folks !
So, for christmas, i received a tapo C200 v. 3.20 security camera to have a look on my cats. As i like to keep ma data at home, i updated the firmware to 1.3.15, created the account, added a local one with the app and then, added the camera to my homeassistant with the TP-Link integration, and then, i blocked the internet access for this device. Having a look of what happen when i get home would be enough by taking the sd card out.
Well, as soon as i've block internet access to the camera, it started to get a weird behaviour. It provides an orange light, doesn't track me when i'm walking, then a red light blink, reboot, make the calibration at boot (turn left, right, up, down). Then, works for some minutes and do it again.
So, i gave internet access to the camera, and now, everything works. I've checked a bit aroung the web and found that someone, with tapo 200 have the same issues. https://github.com/JurajNyiri/HomeAssistant-Tapo-Control/discussions/662 . So, there was a link to here https://community.tp-link.com/en/smart-home/forum/topic/666194.
So, i've disconnected the camera and tried to pan tilt with the official app, no problem, i used home assistant, no problem too. But after a few minutes, without touching it, it just reboot the way i described.
So, i understood that will be fixed with the firmware update 1.4.2 (correct me if i'm wrong), but when i'm looking at tp-link webpage of my version, i don't see any "firmware version note".
So, what can i do to resolve this problem and keep my camera offline ? :-)
Regards
Mufasa3112
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Hi @Solla-topee !
Thanks for your help ! So, updating the firmware has resolved the issue i was dealing with. Here is what i did after you sent me your message.
Tapo app only
So, here is what I did.
1. Update the firmware
2. I let it run the morning with internet and only tapo app.
3. Then I blocked the internet access and let it run a while. I didn’t see anything weird for the moment.
Result: Nothing weird for the moment. It didn’t reboot
Add to home assistant
So, after a morning without a reboot as I’ve seen, I decided to add the camera to home assistant.
1. Power on the home assistant
2. Go to devices > add integration > Tp-link > Tapo
3. It ‘asked mes for my username password. I’ve put the local one and couldn’t connect
1. I tried again by giving internet access, but couldn’t connect with those credentials
2. I tried with the TP-Link account credentials and it worked
4. I blocked the internet access.
Result : After 3h, it seems it did not reboot.
So, I think we may consider this issue as resolved.
Suggestion
Cause, as I said in the first message, I’m a bit concerned about privacy, maybe for the future, that would be great to implement by default a way to set up out of the box the camera without the obligation to create an account on TP Link website and without the obligation to use tapo app. So we can use FOSS alternative or access the camera through a web browser. :-)
Thanks again for your help and have a nice day !
Best regards
Mufasa
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Hi,
1. On the TP-Link official website, you can search for Tapo C200, go to its Support page, select the hardware version(V3 or 3.2), and then go to the Firmware Release Notes page.
2. The firmware of the Tapo C200 is different from the Tapo C210. The problem reported here is also different from the forum ID 666194. To locate the issue, please confirm the following information.
1) When you add the camera to your home assistant, have you used the TP-Link account(email and password used to log in to the Tapo app) or the camera account on the Tapo app > camera's Device Settings > Advanced Settings page?
2) Please disconnect the camera from your home assistant, try to block its internet connection, and check if it will work.
3) Have you stored the camera video recordings on the SD card inserted into the camera?
Best Regards
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Thanks for your answer ! :-)
TLDR
I tried to connect with the camera's account via camera's device setting > Advanced setting > Account, i tried to connect via the TP-Link account (my mail + password) with local account activated. I was only able to connect with the local account. I've removed the camera from home assistant and shutdown home assistant to use only tapo app. On each test where i could access to the camera, it always ended by perpetual reboot.
Detailed process
Note
During the process, a SD card of 64 GB was in to store the local videos. And i did not reset the tapo camera, neither the app. I just moved the toggles to get at the start point (see "what i did on tapo app").
1) TP-Link Local account
Result :
What I did on tapo app
- Go to me > Tapo Lab > Tierce compatibility > Activate
- Go to Camera’s device setting > Advanced Settings > Camera account > Set the account credentials
What I did on Home assistant
1. Give access to internet to the camera
2. Add integration from TP-Link, selected Tapo
3. I let the hostname/ip adress to let the integration search
4. It founds my camera at 192.168.0.160 (accurate), so I validate
5. Check the box “Enable camera live view”
6. Use my local credentials from Tapo App > Camera’s device setting > Advanced setting
7. Attribute it to bedroom
8. Block the internet access to the camera from the router
Result : After 1 minute, it has rebooted
2) Test with TP-Link account with local deactivated
What I did on tapo app
1. Go to me > Tapo Lab > Tierce compatibility > Activate
2. Go to Camera’s device setting > Advanced Settings > Camera account > deactivate the local account
What I did on Home assistant
1. Give access to internet to the camera
2. Add integration from TP-Link, selected Tapo
3. I let the hostname/ip adress to let the integration search
4. It founds my camera at 192.168.0.160 (accurate), so I validate
5. Check the box “Enable camera live view”
6. Use my TP-Link credentials (mail address and password)
Result : Could not connect. I had this error message : Unable to access the camera stream, verify that you have set up the camera account: [Errno 1094995529] Invalid data found when processing input
3) Test with TP-Link account with activated
What I did on tapo app
1. Go to me > Tapo Lab > Tierce compatibility > Activate
2. Go to Camera’s device setting > Advanced Settings > Camera account > deactivate the local account
What I did on Home assistant
1. Give access to internet to the camera
2. Add integration from TP-Link, selected Tapo
3. I let the hostname/ip adress to let the integration search
4. It founds my camera at 192.168.0.160 (accurate), so I validate
5. Check the box “Enable camera live view”
6. Use my TP-Link credentials (mail address and password)
Result : Can’t connect, return this error : “Camera stream authentication failed”, but I’ve been able to connect to it with the “local” account
Remove from home assistant and block internet access
1. I removed my camera from home assistant
2. I shutdowned home assistant to be sure.
3. I blocked the internet access from my router
Result : the camera rebooted after 10 minutes
EDIT : I let this configuration run for 4 hours. In the end, it reboots every minutes too, but when i gave access to internet again, it runs normally.
Are there some other tests i should do ?
Best regards,
Mufasa
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Hi,
Thank you for your detailed description. After disconnecting the camera from your home assistant, please remove the SD card from the camera, then check if the camera will work after blocking its internet connection.
Best Regards
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Hi !
Thanks for the reply !
TLDR
So, i did the manipulation and the camera rebooted after 5 minutes and then, the usual once every minutes.
Details
On tapo app :
1. activate tapo lab
2. activate tapo local account
On the camera :
1. i shutdowned the camera
2. remove the SD card
3. i powered on the camera
The camera was still removed from home assistant and home assistant was still shutdowned.
After five minutes to check if it was working normally, i blocked the internet access. It resulted in a reboot after five minutes with the led in orange. It gave me the red led and rebooted. Then, the same loop every minutes.
Thanks for your time. Let me know if i can do something else :-)
Best regards,
Mufasa
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Hi,
Please send me(@Solla-topee) the MAC address of the Tapo C200 via a private message.
Best Regards
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Hi @Solla-topee !
Thanks for your help ! So, updating the firmware has resolved the issue i was dealing with. Here is what i did after you sent me your message.
Tapo app only
So, here is what I did.
1. Update the firmware
2. I let it run the morning with internet and only tapo app.
3. Then I blocked the internet access and let it run a while. I didn’t see anything weird for the moment.
Result: Nothing weird for the moment. It didn’t reboot
Add to home assistant
So, after a morning without a reboot as I’ve seen, I decided to add the camera to home assistant.
1. Power on the home assistant
2. Go to devices > add integration > Tp-link > Tapo
3. It ‘asked mes for my username password. I’ve put the local one and couldn’t connect
1. I tried again by giving internet access, but couldn’t connect with those credentials
2. I tried with the TP-Link account credentials and it worked
4. I blocked the internet access.
Result : After 3h, it seems it did not reboot.
So, I think we may consider this issue as resolved.
Suggestion
Cause, as I said in the first message, I’m a bit concerned about privacy, maybe for the future, that would be great to implement by default a way to set up out of the box the camera without the obligation to create an account on TP Link website and without the obligation to use tapo app. So we can use FOSS alternative or access the camera through a web browser. :-)
Thanks again for your help and have a nice day !
Best regards
Mufasa
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Hi，
Thank you for sharing your experience.
Best Regards
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