Tapo bulbs forget connection when power to them is off for a few hours

Tapo bulbs forget connection when power to them is off for a few hours

Tapo bulbs forget connection when power to them is off for a few hours
Tapo bulbs forget connection when power to them is off for a few hours
2025-01-04 22:18:01 - last edited неделю назад
Model: Tapo L630  
Hardware Version: V1
Firmware Version: 1.1.1

When I switch off the light switch at the wall and then come back hours later the bulbs flashes and appears offline in the tapo app. 

I can reconnect it through the app and once recognised the bulb will ask me if it wants to use remembered settings.

 

Is it expected behaviour for the bulb not to reconnect to the network once power is restored?

 

 

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#1
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1 Accepted Solution
Re:Tapo bulbs forget connection when power to them is off for a few hours-Solution
2025-01-07 08:09:18 - last edited неделю назад

  @Gaz55 

 

This isn't a normal phenomenon. The smart device should be able to reconnect to the network after power is restored. In some cases, the smart device may reconnect to the wifi but not to the internet or cloud server, resulting in a remote control failure issue. The smart device may show offline if your phone is not connected to the same local wifi network as the smart devices. 

 

Do you need to reset the smart bulb before reconnecting it in the app? Does this happen every time you turn off the light bulb from the wall switch?

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#2
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1 Reply
Re:Tapo bulbs forget connection when power to them is off for a few hours-Solution
2025-01-07 08:09:18 - last edited неделю назад

  @Gaz55 

 

This isn't a normal phenomenon. The smart device should be able to reconnect to the network after power is restored. In some cases, the smart device may reconnect to the wifi but not to the internet or cloud server, resulting in a remote control failure issue. The smart device may show offline if your phone is not connected to the same local wifi network as the smart devices. 

 

Do you need to reset the smart bulb before reconnecting it in the app? Does this happen every time you turn off the light bulb from the wall switch?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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