Home

Forums

Stories

Knowledge Base

Smart Home Community > All Threads > Tapo care cloud service down

< All Threads

Tapo care cloud service down

pservera

2024-12-31 23:40:53

Posts: 3

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-12-31

Tapo care cloud service down

2024-12-31 23:40:53

Model: TC40

Hardware Version: V1

Firmware Version: 1.3.1

Hi support team,

I have lost access to tapo care cloud services since 00:00 of today.

I have two yearly ten cam suscriptions.

Could you please check?

Thanks & regards

2 Reply

pservera

LV1

2024-12-31 23:43:36 - last edited 2024-12-31 23:44:00

Posts: 3

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-12-31

Re:Tapo care cloud service down

2024-12-31 23:43:36 - last edited 2024-12-31 23:44:00

Service is now restored for all recording cams. Thanks and happy new year

Solla-topee

2025-01-02 07:14:46

Posts: 14144

Helpful: 2470

Solutions: 2141

Stories: 8

Registered: 2020-05-19

Re:Tapo care cloud service down

2025-01-02 07:14:46

@pservera

Hi,
Thank you for your updates and glad to hear your case is solved.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

pservera

2024-12-31 23:40:53

Posts: 3

Helpful: 1

Solutions: 0

Stories: 0

Registered: 2024-12-31

Information

Helpful: 0

Replies: 2

Tapo care cloud service down

Tapo care cloud service down

Information

Voters 0

Tags