6
Votes

Configurable Time for Recording length following Detection of Movement or Person (C510W)

 
6
Votes

Configurable Time for Recording length following Detection of Movement or Person (C510W)

26 Reply
RE:Configurable Time for Recording length following Detection of Movement or Person (C510W)
3 weeks ago

  @AABBCC_CCBBAA Makes me nervy about further update, and I may just give a swerve in future.

#22
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RE:Configurable Time for Recording length following Detection of Movement or Person (C510W)
2 weeks ago
Please fix this problem because it is important.
#23
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RE:Configurable Time for Recording length following Detection of Movement or Person (C510W)
2 weeks ago
This topic is very important, please make a correction
#24
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Re:Configurable Time for Recording length following Detection of Movement or Person (C510W)
a week ago

  @AABBCC_CCBBAA 

 

It's been quiet on this topic for a while. Are we any further to having a solution to the problem? 

#25
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Re:Configurable Time for Recording length following Detection of Movement or Person (C510W)
a week ago

  @Alf-63 

Hi All,

 

I have been in direct communication with support about this issue. I won't paste the whole sage, but to summarise I paste the last correspondence below.

They have released to me a firmware fix which will fix the short recording issue. This fix will he incorporated in the next 1.3.2 release.

I suggest that if you need this fix urgently that you log a ticket with support.forum@tp-link.com.

I have continued to push for a configurable time period, but ironically they shortened the record time for the benefit of those using Hub. I pointed out that this affects all users, the majority of which do not use Hub.

 

--- From Support---

Currently, your firmware version 1.3.1 Build 250103 Rel.63715n is a special version. The upcoming release of 1.3.2 will include the current solutions. We have received your suggestion, but we will need to consider its implementation in future versions. Thank you for your understanding.

Cleon.Chi

---

 

 

#26
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Re:Configurable Time for Recording length following Detection of Movement or Person (C510W)
a week ago

  @AABBCC_CCBBAA 

 

Thanks for the reply and information. It is appreciated. It is annoying having to put up with a camera that cuts off before the action ends, so I may ask them for support. Is it a pain to do?

 

Thanks again.

 

 

 

 

#27
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