@Fixitmow 

Hi,
You can refer to the instructions below to troubleshoot if you fail to configure your camera.
What should I do if I fail to configure Tapo Camera?
 

If the problem remains, please confirm the following information.
1. The LED status on the camera when configuring it.
2. Can't you connect to the Tapo C100's default SSID on your phone, or the camera can't connect to your TP-Link router's Wi-Fi?
3. Please describe the troubleshooting you did and the results.

Best Regards