Tapo Bulbs Lose Configuration Weekly

Tapo Bulbs Lose Configuration Weekly

Tapo Bulbs Lose Configuration Weekly
Tapo Bulbs Lose Configuration Weekly
a week ago - last edited 17 hours ago
Model: Tapo L530E  
Hardware Version: V3
Firmware Version: 1.1.9 Build 240524 Rel.144922

Just want to chime in with all the other people who have posted about their Tapo bulbs losing their configuration regularly. The three I bought 18 months ago did it continually until I just gave up reconnecting them. Tried again recently to see if any firmware revisions have fixed the problem but they still do it.

 

- One day they're working, then the next time I turn them on they flash to show they're not connected (and not visible in the app).

- They all do it, as far as I can recall, roughly together (they're in the same fixture).

- They're in the same room as my wi-fi router, 12 foot away, with direct line-of-sight (apart from the lamp shade).

- They're all on the latest firmware.

- They're all connected to 2.4GHz wi-fi.

 

I've used a lot of TP-Link stuff over the years but I really can't see me purchasing any more of your home automation kit if this never gets fixed.

 

 

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#1
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1 Accepted Solution
Re:Tapo Bulbs Lose Configuration Weekly-Solution
a week ago - last edited 17 hours ago

  @Ionman 

 

You may refer to the suggestions below for device's connection issue. Figure out what type of disconnection your devices are experiencing then try the corresponding troubleshooting steps. 

Cannot use the Tapo app to control my smart devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:Tapo Bulbs Lose Configuration Weekly-Solution
a week ago - last edited 17 hours ago

  @Ionman 

 

You may refer to the suggestions below for device's connection issue. Figure out what type of disconnection your devices are experiencing then try the corresponding troubleshooting steps. 

Cannot use the Tapo app to control my smart devices

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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Re:Tapo Bulbs Lose Configuration Weekly
Sunday

  @Ionman 

 

Exactly the same problem. The damn bulbs are in the same room as the WiFi broadcast unit; not one more than 5m line-of-sight away. I hook them all up and then at some random time they'll all drop off. Or, more maddeningly, some will. 
I have others in the house that are impeccably behaved but the ones in the dining room … grrr

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Re:Tapo Bulbs Lose Configuration Weekly
13 hours ago

  @Tharg_On_Auto 

 

Please refer to the link provided in the official reply above to troubleshoot the problem you are experiencing. If you need further help, you can post a thread in the community to discuss your case.

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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