TD21: “Notifications” schedule is being applied to “Doorbell video call”

TD21: “Notifications” schedule is being applied to “Doorbell video call”

TD21: “Notifications” schedule is being applied to “Doorbell video call”
TD21: “Notifications” schedule is being applied to “Doorbell video call”
2024-11-23 11:36:41 - last edited 2 weeks ago
Model: TD21  
Hardware Version:
Firmware Version:

I have enabled a notifications schedule for my TD21 because I only need to be notified of people at my door when it's the night time. However I was surprised to discover that the same schedule is applied to the doorbell video call! I doubt this is the intended behaviour, has anyone else got the a same problem?

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Re:TD21: “Notifications” schedule is being applied to “Doorbell video call”-Solution
3 weeks ago - last edited 2 weeks ago

  @AlexWhi 

Hi,
Currently, the notification schedule applies to the detection and doorbell video call. If you want to be notified when the camera detects people at night and the doorbell video call notification won't be affected, please try the following steps.
1. On the doorbell camera's Notification page, enable the Activity Notifications, select none on the Activity Type, and set the Schedule to Always.


2. Go to the Tapo app > Smart >Automation, and add an automation entry: How to create Smart Action (Automation or Shortcut) on the Tapo app
1) Effective Time > Custom Time > Set the time you want to receive notification.
2) When doorbell camera detects people, then Send Me Notifications.
 

Best Regards

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Re:TD21: “Notifications” schedule is being applied to “Doorbell video call”-Solution
3 weeks ago - last edited 2 weeks ago

  @AlexWhi 

Hi,
Currently, the notification schedule applies to the detection and doorbell video call. If you want to be notified when the camera detects people at night and the doorbell video call notification won't be affected, please try the following steps.
1. On the doorbell camera's Notification page, enable the Activity Notifications, select none on the Activity Type, and set the Schedule to Always.


2. Go to the Tapo app > Smart >Automation, and add an automation entry: How to create Smart Action (Automation or Shortcut) on the Tapo app
1) Effective Time > Custom Time > Set the time you want to receive notification.
2) When doorbell camera detects people, then Send Me Notifications.
 

Best Regards

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Re:TD21: “Notifications” schedule is being applied to “Doorbell video call”
2 weeks ago

  @Solla-topee ah, clever! I'll set that up 

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Re:TD21: “Notifications” schedule is being applied to “Doorbell video call”
2 weeks ago
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