Speed adjustment is not taken into account
tapo app screenshot- vitesse/speed bar
Hello I have detected a problem on the TAPO L920-5 light strip. When I want to adjust the speed of a custom effect type, it is not taken into account and is always at the maximum. can you do something? Thank you
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Try to factory reset and reconfigure the light strip, see if it helps with the problem. How to Reset Tapo Light Strip
Please reproduce the problem and share a link to the video here.
As this is an unusual phenomenon and there is no such problem on our devices, to assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
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Please check the speed setting on other light effects, are they all the same?
Is your Tapo app update?
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@Wayne-TP yes it's the same effects with the same (fast) speed my l920 and the application are up to date
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Try to factory reset and reconfigure the light strip, see if it helps with the problem. How to Reset Tapo Light Strip
Please reproduce the problem and share a link to the video here.
As this is an unusual phenomenon and there is no such problem on our devices, to assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm. If the email you used to register for the TP-Link community is not your regular email or you cannot access it, please send me your regular email address via private message.
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