Tapo C520WS connectivity issue

Tapo C520WS connectivity issue

Tapo C520WS connectivity issue
Tapo C520WS connectivity issue
Yesterday
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.2.8

Any fix to Tapo C520WS slow WIFI connection after a few minutes of viewing.  After reboot it will work fine, then it will become unviewable because of the slow connection.  I have a C425 on the same spot/area but no issues.  Using original power adapter, wifi signal is 2/3 bars, not motion tracking, distance from Google Wifi access point around 4-5 meters away.

 

After rebooting, connection will show around 200-400kb/s (viewable), then after a few minutes, it will drop top 50-70kb/s (not viewable)

ast
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#1
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2 Reply
Re:Tapo C520WS connectivity issue
23 hours ago

  @astph 

Hi,
If you have several APs and they use the same SSID & password, it may be the camera is connected to another AP so the speed drops.
You can lock the camera to the nearby AP and check if it helps.
Best Regards

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Re:Tapo C520WS connectivity issue
20 hours ago
How do I lock it to the nearby AP? Its using the same ssid (Google WIFI mesh)
ast
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