Unable to join network

Unable to join network

Unable to join network
Unable to join network
2 weeks ago - last edited Friday
Model: Tapo C211  
Hardware Version: V20
Firmware Version:

Hello Guys can u help me yesterday i changed the wifi password then now i cannot reconnect the tapo c211 to my wifi network how can i fix this im super frustrated rn 😭

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Re:Unable to join network-Solution
2 weeks ago - last edited Friday

  @shhhhh 

Hi,
You can refer to the following steps to troubleshoot.

1. Make sure your Tapo app is the latest one. If not, uninstall it and reinstall it for a try.

 

2. Hold the reset button on the Tapo C211 for 10 seconds to factory reset it, and then you can reconfigure it and check if it will work.

 

3. If you have the same issue, refer to the instructions below.
What should I do if I fail to configure Tapo Camera?
 

Best Regards

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#2
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Re:Unable to join network-Solution
2 weeks ago - last edited Friday

  @shhhhh 

Hi,
You can refer to the following steps to troubleshoot.

1. Make sure your Tapo app is the latest one. If not, uninstall it and reinstall it for a try.

 

2. Hold the reset button on the Tapo C211 for 10 seconds to factory reset it, and then you can reconfigure it and check if it will work.

 

3. If you have the same issue, refer to the instructions below.
What should I do if I fail to configure Tapo Camera?
 

Best Regards

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