camera can not find 2.4 ghz network
just bought 2 exterior "smart" cameras and it seems inpossible to connect to my 2.4 ghz network. Tried manually but noting works.
Is there a solution for this problem or better return the cameras for another model|?
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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please confirm:
1. The test results of the above instructions.
2. Can you see and connect your router's 2.4G Wi-Fi on your phone/laptop?
3. Can the camera find other 2.4G Wi-Fi networks?
Best Regards
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Hi,
You can refer to the instructions below to troubleshoot the reported issue.
What should I do if I fail to configure Tapo Camera?
If the problem remains, please confirm:
1. The test results of the above instructions.
2. Can you see and connect your router's 2.4G Wi-Fi on your phone/laptop?
3. Can the camera find other 2.4G Wi-Fi networks?
Best Regards
- Copy Link
- Report Inappropriate Content
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