How do you set up a second user to set the alarm

How do you set up a second user to set the alarm

How do you set up a second user to set the alarm
How do you set up a second user to set the alarm
2024-10-13 18:53:28 - last edited 2024-10-25 09:55:47
Model: Tapo C500  
Hardware Version:
Firmware Version:

We need the option to both activate and deactive the Camera

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Re:How do you set up a second user to set the alarm -Solution
2024-10-14 11:10:03 - last edited 2024-10-25 09:55:47

  @Gednyn 

Hi, 
Do you want to share your camera with another TP-Link account, and require this TP-Link account to be able to turn on/off the camera's Alarm feature?


If so, you can refer to the instructions below to share your camera, however, the shared account does not have permission to turn on/off the camera's Alarm feature.
How to share my Tapo Smart Devices with family
 

If not, please describe your usage scenario in detail so I can better help you.

 

Best Regards

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Re:How do you set up a second user to set the alarm -Solution
2024-10-14 11:10:03 - last edited 2024-10-25 09:55:47

  @Gednyn 

Hi, 
Do you want to share your camera with another TP-Link account, and require this TP-Link account to be able to turn on/off the camera's Alarm feature?


If so, you can refer to the instructions below to share your camera, however, the shared account does not have permission to turn on/off the camera's Alarm feature.
How to share my Tapo Smart Devices with family
 

If not, please describe your usage scenario in detail so I can better help you.

 

Best Regards

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2nd user not able to switch on and off our Camera Alarm
2024-10-20 08:56:43

  @Gednyn 

What is the reason for me not being to switch on and switch off our Tapo C500 Alarm which means me activating the Alarm when I enter the zone the Camera covers

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2nd user not able to switch on and off our Camera Alarm
2024-10-22 09:41:54

  @Gednya 

Hi,
If you are using the shared account to log in to the Tapo app to watch the camera and do not want the camera to alarm when you enter the camera's detection zone, you may ask the owner of the camera to turn off the Alarm feature on the camera. 
Best Regards

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