Tapo App causes C200 camera to restart when pan&tilt
HW: Tapo C200 V3.20
SW: 1.3.15
OS: Android
During internet outage, the Tapo app causes the camera to restart when trying to pan&tilt.
We have updated to the latest App version and camera firmware version.
Looking through the diagnostic log, it appears the CET watchdog process cause the device to reboot.
[2024-10-13 16:10:53][40;31m[ERROR][0m[cloud-service] ubus_process_validate(306): ubus_invoke failed.
[2024-10-13 16:10:53][40;31m[ERROR][0m[cloud-service] validate_token_thread(356): ubus_process_validate: waiting 48 seconds and trying 4 times.
[2024-10-13 16:11:00][40;32m[INFO][0m[cet][switch_reconfig_for_nvr_timer_func]-6305:
sw_mode 0 in timer
[2024-10-13 16:11:00][40;31m[ERROR][0m[cet][dn_switch_csc_reconfig]-711: sec_name = common
[2024-10-13 16:11:00][40;32m[INFO][0m[cet][dn_switch_reconfig_for_nvr_stop_timer]-6299: success dn_switch_reconfig_for_nvr_stop_timer
[2024-10-13 16:11:23][40;31m[ERROR][0m[cloud-service] ubus_get_link_status(589): ubus_invoke failed, ret:07.
[2024-10-13 16:11:43][40;31m[ERROR][0m[cloud-service] ubus_process_validate(306): ubus_invoke failed.
[2024-10-13 16:11:43][40;31m[ERROR][0m[cloud-service] validate_token_thread(356): ubus_process_validate: waiting 64 seconds and trying 5 times.
[2024-10-13 16:12:08][41;37m[ERROR][0m[cloudiot]socket_fd.c:543(socket_dns_process_ok)-- TCP connect to security.iot.i.tplinknbu.com:443 -- IP: 13.251.192.46 failed, Try another IP
[2024-10-13 16:12:11][40;31m[ERROR][0m[cloud-service] ubus_get_link_status(589): ubus_invoke failed, ret:07.
[2024-10-13 16:12:43][40;31m[ERROR][0m[cloud-service] ubus_get_link_status(589): ubus_invoke failed, ret:07.
[2024-10-13 16:12:51][40;31m[ERROR][0m[cloud-service] ubus_process_validate(306): ubus_invoke failed.
[2024-10-13 16:12:51][40;31m[ERROR][0m[cloud-service] validate_token_thread(356): ubus_process_validate: waiting 64 seconds and trying 6 times.
[dsd] motor_to_ptz_move(1188): APP Local/Remote PTZ move.
[2024-10-13 16:13:17][40;31m[ERROR][0m[cloud-service] ubus_get_link_status(589): ubus_invoke failed, ret:07.
[check_watchdog_file_alive]-173: cet is not feeding dog for 30s, restart it...
[2024-10-13 16:13:22][40;32m[INFO][0m[cet][main]-1164: CET:Server exit
[tp_isp_set(2405)]Please Init Isp !
[2024-10-13 16:13:23][40;31m[ERROR][0m[cet][dn_switch_adjust_register_value_process]-2834: set adjust_register_value failed
[2024-10-13 16:13:23][40;31m[ERROR][0m[cet][dn_switch_auto_thread]-5259: dn_switch_auto EXITs.
ln: /etc/webrtc_profile.ini: File exists
/etc/rc.common: line 97: /config/detect_i2c_install_sensor.sh: not found
sed: /tmp/sensor_state: No such file or directory
[dsd] ubus_call(126): ubus invoke error: PTZ.relative_move, ret=7
[dsd] ds_handle_method_do(2711): Run move service failed
[dsd] jreq_tlv_data_handle(3271): Signal handle failed.
4,234,218591096,+;sc2336 stream off
4,235,218732029,-;codec_codec_ctl: set CODEC_TURN_OFF...
[cet_wtd_func]-1131: cet is missing, reboot now.
4,236,223499448,-;codec_codec_ctl: set CODEC_TURN_OFF...
Regards,
James