Motion Zone not working

Motion Zone not working

Motion Zone not working
Motion Zone not working
2024-09-28 19:28:59 - last edited 3 weeks ago
Model: Tapo C500  
Hardware Version: V1
Firmware Version: V1.1.4

Hi,

 

the motion zone is not working. I always get alarms and recordings from outside the defines zone.

 

Motion Zone

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1 Accepted Solution
Re:Motion Zone not working-Solution
2024-09-29 09:43:17 - last edited 3 weeks ago

  @Max04329 

 

From the image, it appears that the detection area you set covers half of the road. Passing people, vehicles, shadows, and changes in lighting could all trigger the camera's motion detection. Try narrowing the detection zone and lowering the sensitivity to see if that helps.


What to do if the Detection feature is not working on the TP-Link Camera?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#2
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1 Reply
Re:Motion Zone not working-Solution
2024-09-29 09:43:17 - last edited 3 weeks ago

  @Max04329 

 

From the image, it appears that the detection area you set covers half of the road. Passing people, vehicles, shadows, and changes in lighting could all trigger the camera's motion detection. Try narrowing the detection zone and lowering the sensitivity to see if that helps.


What to do if the Detection feature is not working on the TP-Link Camera?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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