Tapo C210 recording 24/7 not working

Tapo C210 recording 24/7 not working

Tapo C210 recording 24/7 not working
Tapo C210 recording 24/7 not working
2024-09-25 16:52:35 - last edited 2024-09-26 09:20:03
Model: Tapo C210  
Hardware Version: V1
Firmware Version: 1.3.11

Hello, 
I bought this for 24/7 recording. 
I put sd card, formatted by camera, enable loop recording, set all time on blue, motion off, rebooted.... but is not working. 
Just registered some 30 seconds of motion detection, but not loop recordings. 
Can somebody help ? Thanks !

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#1
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1 Accepted Solution
Re:Tapo C210 recording 24/7 not working-Solution
2024-09-26 09:05:44 - last edited 2024-09-26 09:20:03

  @Antek82 

Hi,
The instructions on this thread will help you.
Best Regards

Recommended Solution
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Re:Tapo C210 recording 24/7 not working
2024-09-26 06:25:56

  @Antek82 

Hi,
Typically, you can refer to the instructions below to configure the settings on the camera to record video continuously.
How can I view continuous recordings of Tapo cameras on the Tapo app?
 

For the reported issue, please confirm the following information.
1. What's the model number, format, and capacity of the SD card inserted into the camera? You can send me a link to purchase the SD card if you have one.
2. On the camera's Device Settings > Storage & Recording page, is the Local Recording enabled? Please send me the pictures of the Local Storage and Recording Schedule page.
3. On the camera's Live View > Playback & Download > Playback > SD card page, please send me a picture of this page.

 

Best Regards

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Re:Tapo C210 recording 24/7 not working
2024-09-26 08:29:13

  @Solla-topee 

Thanks for quick help. 
I opened the link provided, my menu is different than that on Tapo app. 

Sd card : 
karta-kingston-canvas-select-plus-microsdhc-64gb

I attach pictures. 
Short told, it seems stuck to only motion register even if it's set to off, so it register the 30 seconds
on sd card, but it doesn't feel at all the continuos register enabled

 

I attach images, thanks

 

e1

 

 

2

 

 

 

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Re:Tapo C210 recording 24/7 not working
2024-09-26 08:46:46

  @Antek82 

Hi,
From the pictures you provide, on Sep 25, the camera seems to start to record continuously at 20:59:06. As you can see in the below picture, the color on the timeline is different before and after 20:59:06.
The yellow and green lines displayed on the timeline represent the recorded detection video clips, however, if you slide on the light blue area on the timeline, you can also watch the recorded videos without events.


Best Regards

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Re:Tapo C210 recording 24/7 not working
2024-09-26 09:00:26

  @Solla-topee 

Ok thanks now I understood that.
but where I can see those videos and download ? I see possible download only the one ones with motion.
How they are organized and divided ( for. example 1 video per hour ... ). 
Point is I need to take portion of video when some loudy noise occurs.

Thanks again 

 
 

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#5
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Re:Tapo C210 recording 24/7 not working-Solution
2024-09-26 09:05:44 - last edited 2024-09-26 09:20:03

  @Antek82 

Hi,
The instructions on this thread will help you.
Best Regards

Recommended Solution
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#6
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Re:Tapo C210 recording 24/7 not working
2024-09-26 09:21:11

  @Solla-topee 

 You're a lifesaver, thank you so so much and have a nice day. 
  My bad I didn't study it deeper. I'm sorry.

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#7
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Re:Tapo C210 recording 24/7 not working
2024-09-26 10:58:53

  @Antek82  blush

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