Hub H200 no colour light

Hub H200 no colour light

Hub H200 no colour light
Hub H200 no colour light
2024-09-25 14:40:33 - last edited 2024-10-12 11:52:32
Model: Tapo H200  
Hardware Version:
Firmware Version:

Just bought a doorbell, D230 with Hub H200, trying to set it up but can't connect to Hub. The light is not on, I tried different sockets but it won't come on.

This morning we failed to set it up and I was advised to reset the hub. The light did work this morning and was initially red and after it turned to green. After reset, the light won't come on at all. Any advice? 

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1 Accepted Solution
Re:Hub H200 no colour light-Solution
2024-09-26 02:59:52 - last edited 2024-10-12 11:52:32

  @Christ3 

 

Does the hub show any light if you reset it again? Do you use the original power adapter? Make sure the cable is tightly plugged in. Test the adapter with another appliance if you have any.

 

Possibly a hardware issue with the hub or adapter. If that's the case, contact retailer or local support team to proceed with the warranty. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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1 Reply
Re:Hub H200 no colour light-Solution
2024-09-26 02:59:52 - last edited 2024-10-12 11:52:32

  @Christ3 

 

Does the hub show any light if you reset it again? Do you use the original power adapter? Make sure the cable is tightly plugged in. Test the adapter with another appliance if you have any.

 

Possibly a hardware issue with the hub or adapter. If that's the case, contact retailer or local support team to proceed with the warranty. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
Recommended Solution
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