Unable to connect add my tapo camera to my iphone

Unable to connect add my tapo camera to my iphone

Unable to connect add my tapo camera to my iphone
Unable to connect add my tapo camera to my iphone
2024-07-17 21:14:36 - last edited 2024-07-26 11:21:41
Model: Tapo C200  
Hardware Version:
Firmware Version:

Hi 

can someone assist me installing my camera to my iphone, i've tried to install it as per instruction unfortunately a flag  apoC200No internet connection for Tapo_Cam_3240 see snap below

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Re:Unable to connect add my tapo camera to my iphone-Solution
2024-07-18 04:06:20 - last edited 2024-07-26 11:21:41

  @MDA77 

Hi,
You can refer to the instructions below to set up your camera with the Tapo app.
How to set up the Tapo camera?
Tapo Smart Camera Unboxing and Configuration Video
 

When you go to the step to connect your phone to the Tapo C200's default SSID(Tapo_Cam_3240), it's normal to see no internet connection notice since this default SSID does not provide internet. Just confirm your phone is connected to the default SSID, and then you can go to the Tapo app to continue the setup process.
 
Best Regards

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Re:Unable to connect add my tapo camera to my iphone-Solution
2024-07-18 04:06:20 - last edited 2024-07-26 11:21:41

  @MDA77 

Hi,
You can refer to the instructions below to set up your camera with the Tapo app.
How to set up the Tapo camera?
Tapo Smart Camera Unboxing and Configuration Video
 

When you go to the step to connect your phone to the Tapo C200's default SSID(Tapo_Cam_3240), it's normal to see no internet connection notice since this default SSID does not provide internet. Just confirm your phone is connected to the default SSID, and then you can go to the Tapo app to continue the setup process.
 
Best Regards

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