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I removed and replaced the SD card and now the camera says it is offline. I reinstalled the app, and pressed the reset buttom. The camera in next to my wireless router and my WiFi is fine.
Hi,
If the camera has a flashing green and red light, please ensure it's removed from the Tapo app, and then you can refer to the below video to configure the camera.
How to Install Your Indoor/Outdoor Home Security Wi-Fi Camera (Tapo C120)?
Below are the instructions to troubleshoot if you fail to configure the camera, and please let me know the error that appears on the Tapo app when configuring the camera.
What should I do if I fail to configure Tapo Camera?
Best Regards
Hi,
If the camera has a flashing green and red light, please ensure it's removed from the Tapo app, and then you can refer to the below video to configure the camera.
How to Install Your Indoor/Outdoor Home Security Wi-Fi Camera (Tapo C120)?
Below are the instructions to troubleshoot if you fail to configure the camera, and please let me know the error that appears on the Tapo app when configuring the camera.
What should I do if I fail to configure Tapo Camera?
Best Regards
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