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The camera is completely frozen afther update, only infrared light are on. No foctory reset posible no green or red light.
Pls inform how to handle, update from SD not possible becouse cam is frozen.
Hi,
You can refer to the instructions below to troubleshoot according to your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?
If the problem persists, it's suggested to contact local support or retailer to check if the camera is under warranty.
Best Regards
Hi,
You can refer to the instructions below to troubleshoot according to your camera's model number and hardware version.
What to do if my Tapo Camera gets bricked after a firmware update?
If the problem persists, it's suggested to contact local support or retailer to check if the camera is under warranty.
Best Regards
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