On TP-link device not working

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On TP-link device not working

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On TP-link device not working
On TP-link device not working
2024-04-18 20:06:43 - last edited 2024-04-23 07:07:54

Two out of three devices work fine.  The third one says "the device may be powered off or out of network range". I've tried resetting, re-intalling the app, turning off and turning on.  Any solution?  Or, if it's faulty, can I get a replacement?

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#1
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Re:On TP-link device not working-Solution
2024-04-23 07:07:48 - last edited 2024-04-23 07:07:54

  @Ironmate 

 

When the HS103 flash orange and blue, it indicates it has been reset and is ready for configuration. You may refer to this instruction to add it back to the App. 

 

How to set up my TP-Link Smart Plug Switch via Kasa

What should I do if I fail to configure the Kasa device?

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Re:On TP-link device not working
2024-04-22 06:10:13

  @Ironmate 

 

What's the model of your device? What did you notice when you attempted reinstalling it? Did you get stuck in the configuring process?

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Re:On TP-link device not working
2024-04-22 23:12:57

  @Ironmate 

 

I have the tp-link Kasa Smart Wi-Fi Plug Mini, 4-pack.

 

The first two worked like a charm and were VERY easy to set up. The one that doesn’t work, once plugged in, flashes continuously between blue and orange no matter what I do. I followed all the troubleshooting tricks I could fine.  The fourth one never worked at all so I threw it out a long time ago, never thinking I couold get help!

 

On the app I have added “bedroom” and plugged it in to an outlet.  It only ever says “offline".  I then get “Device Unreachable. Your device may be powered off or out of network range”.  This is not the case as the others work.

 

I removed and re-installed the app - no change.

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Re:On TP-link device not working
2024-04-22 23:15:37
Model HS103P4
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Re:On TP-link device not working-Solution
2024-04-23 07:07:48 - last edited 2024-04-23 07:07:54

  @Ironmate 

 

When the HS103 flash orange and blue, it indicates it has been reset and is ready for configuration. You may refer to this instruction to add it back to the App. 

 

How to set up my TP-Link Smart Plug Switch via Kasa

What should I do if I fail to configure the Kasa device?

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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#5
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Re:On TP-link device not working
2024-04-24 02:28:34

  @Ironmate 

 

I have watched the videos and with excruciating patience have gone through the steps three times.  Kasa still recognizes my other two devices but not this third (the 4th unit I threw away when it didn't work).

 

It says "Device Unreachable.  Your device may be powered off or out of network range."  I've put it in various places in my home with the same result.   

 

I really would like replacements.  I understand how the product works and if I didn't, the others would not work.  

 

Help!

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Re:On TP-link device not working
2024-04-24 02:36:24

  @Ironmate 

 

And when I do go to my phone's settings, under Wi-Fi I select TP-Link_Smart Plug_8.  It connects for a brief moment and then I see "No Internet Connection".

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Re:On TP-link device not working
2024-04-24 03:06:42
I went through a different process using my network not the TP and was successful in finding a way around the problem. A different search on You Tube helped a lot as it had different steps your videos did not. Thanks for you assistance anyway.
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#8
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Re:On TP-link device not working
2024-04-25 03:02:50

  @铁美特 

 

This smart plug WiFi is used for device configuration, the way how the App finds the smart plug, it does not have internet access.

 

Usually, when you connect this WiFi and return to the App to continue configuration, the App should find the WiFi and guide you to the next step, which is to select a WiFi network for the smart plug. 

Landscape Mode - Tapo App for PadShare Your Pet Story. Win Free Tapo Care!Smart Action 2.0 Explore and meet the next level home automation.
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Re:On TP-link device not working
2024-06-21 23:10:50

  @Ironmate buenas tardes el router en configuraciones me pide Vlan Id: (7 - 4094) qué hago

 

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#10
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