Recently had a firmware update prompt, which i did, 1.3.0 Build 20240221 rel.53262.

However i noticed that my Hub is no longer able to ring / siren, be it via

1) manual testing within the Ringtone settings or

2) trying triggering via my paired doorbell pressed or motion detection

3) automation 

4) Doorbell Ring -> Ring connected Hub -> Hub Sound settings

The Play Ringtone on the hub is always reflected permanently at "Playing..." (Press again to stop but it auto reverted back to playing)

Have already tried resetting the hub & running out of ideas.

So is this a known firmware issue or an isolated hardware issue?

If hardware, kindly advise on the RMA procedures under the 1 year warranty, purchased via Challenger online (Doorbell Tapo D230S1) in Singapore.

Sigh, to think i had high hopes on Tapo after swiching from various other brands