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No car notofications

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No car notofications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

Stegmann43

2024-03-06 16:06:13 - last edited 2024-03-15 03:55:06

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Registered: 2024-02-27

No car notofications

2024-03-06 16:06:13 - last edited 2024-03-15 03:55:06

Tags: #Motion Detection

Model: Tapo C325WB

Hardware Version:

Firmware Version: 3.2.974

I have had my camera installed for about 14 days and have not changed the settings since. It has worked out perfectly until about 3 days ago, where it has stopped car notifications. I get a person notofication, when I leave my car, but not, when I arrive. What has gone wrong?

As You can see on the screenshot,only persons are detected. Phone data: Samsung S21, Android 14, One UI-version 6.0.

File:

Screenshot_20240305_112627_Tapo[1].jpgDownload

1 Accepted Solution

Stegmann43

LV1

2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Posts: 3

Helpful: 1

Solutions: 1

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Registered: 2024-02-27

Re:No car notofications-Solution

2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Having increased the sensitivity from 6 to 8 seems to have solved the problem. However, I still don´t understand, how it until a few days ago worked perfecly, and then suddenly not.

Thanks for Your help.

Recommended Solution

3 Reply

Solla-topee

2024-03-07 10:02:43

Posts: 13724

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Registered: 2020-05-19

Re:No car notofications

2024-03-07 10:02:43

@Stegmann43

Hi,
You can refer to the instructions below to troubleshoot.
Detection Is Not Working On TP-Link Camera

If the problem remains, please help confirm the following information.
1. Go to the camera's Device Settings>Detection page, take a picture of this page, and send it to me.
2. Go to the Notifications page and send me a picture of it.
3. Can you share a video that shows there is a car in front of the camera, but no vehicle-detected notification is received?

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

Stegmann43

LV1

2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Posts: 3

Helpful: 1

Solutions: 1

Stories: 0

Registered: 2024-02-27

Re:No car notofications-Solution

2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Having increased the sensitivity from 6 to 8 seems to have solved the problem. However, I still don´t understand, how it until a few days ago worked perfecly, and then suddenly not.

Thanks for Your help.

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