Smart Home Community > All Threads > No car notofications
< All Threads

No car notofications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

No car notofications

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
No car notofications
No car notofications
2024-03-06 16:06:13 - last edited 2024-03-15 03:55:06
Tags: #Motion Detection
Model: Tapo C325WB  
Hardware Version:
Firmware Version: 3.2.974

I have had my camera installed for about 14 days and have not changed the settings since. It has worked out perfectly until about 3 days ago, where it has stopped car notifications. I get a person notofication, when I leave my car, but not, when I arrive. What has gone wrong?

 

As You can see on the screenshot,only persons are detected. Phone data: Samsung S21, Android 14, One UI-version 6.0.

File:
Screenshot_20240305_112627_Tapo[1].jpgDownload
  0      
 
  0      
 
#1
Options
1 Accepted Solution
Re:No car notofications-Solution
2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Having increased the sensitivity from 6 to 8 seems to have solved the problem. However, I still don´t understand, how it until a few days ago worked perfecly, and then suddenly not.

 

Thanks for Your help. smiley

Recommended Solution
  1  
  1  
#3
Options
3 Reply
Re:No car notofications
2024-03-07 10:02:43

  @Stegmann43 

Hi, 
You can refer to the instructions below to troubleshoot.
Detection Is Not Working On TP-Link Camera
 

If the problem remains, please help confirm the following information.
1. Go to the camera's Device Settings>Detection page, take a picture of this page, and send it to me.
2. Go to the Notifications page and send me a picture of it.
3. Can you share a video that shows there is a car in front of the camera, but no vehicle-detected notification is received?

 

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#2
Options
Re:No car notofications-Solution
2024-03-09 09:54:50 - last edited 2024-03-15 03:55:06

Having increased the sensitivity from 6 to 8 seems to have solved the problem. However, I still don´t understand, how it until a few days ago worked perfecly, and then suddenly not.

 

Thanks for Your help. smiley

Recommended Solution
  1  
  1  
#3
Options
Re:No car notofications
2024-03-12 09:56:50

  @Stegmann43 

Hi,
Usually, the configurations will always take effect. If increased sensitivity has solved the problem, it's recommended to keep monitoring the camera and check if it will work fine.
Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.
  0  
  0  
#4
Options

Information

Helpful: 0

Views: 360

Replies: 3

Tags

Motion Detection
Related Articles
Multiple notifications for same event
483 0
No area intrusion detection on new Tapo camera
246 0
C325WB different cloud and mem card recordings
87 0
Only detection no notifications
338 0
Issue with notifications and Google nest
918 0
Duplicate repeated notifications of same event
1528 0
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.