Hi,

 

I purchase a couple of security camera about 5 months ago and bought SD cards to insert in to record the stream. I have not been able to format the SD card or initialse the SD card in the Security camera. It says It cant format.

 

The models purchased are: Tapo C520WS x1 and Tapo C220 x2

SD card SanDisk Extreme Pro 256 GB & 512 GB (whithin range of max capacity of the security camera)

 

I have followed the instructions in this thread: https://community.tp-link.com/en/home/forum/topic/187008

 

And subsequently created this thread..

 

Installed the H2testw and scanned the card,

Please find below the result of the scan:

 

Warning: Only 23490 of 254914 MByte tested.
The media is likely to be defective.
0 KByte OK (0 sectors)
22.9 GByte DATA LOST (48107520 sectors)
Details:0 KByte overwritten (0 sectors)
0 KByte slightly changed (< 8 bit/sector, 0 sectors)
22.9 GByte corrupted (48107520 sectors)
0 KByte aliased memory (0 sectors)
First error at offset: 0x0000000000000008
Expected: 0x0000000000000011
Found: 0x0000000000000000
H2testw version 1.3
Writing speed: 7.52 MByte/s
Reading speed: 5.52 MByte/s
H2testw v1.4

 

Attached photo of the SD card, and screen capture of the scan.

 

 

I cant find information n the hardware of the security camera, where would I find that?

 

Software wise both camera are connected and up to date with the latest firmware.

 

Is there anything I can do apart from trying to exchange the SD cards?

 

Thank you any help is really appreciated,

 

best regards