Problem with Tapo P300(EU) in combination with Apple HomeKit
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Problem with Tapo P300(EU) in combination with Apple HomeKit
Tags:
#Device Connectivity
I have encountered a problem while using the Tapo P300(EU) device in conjunction with Apple HomeKit. Over the course of several days, the device becomes inaccessible both in the Apple Home app and the native Tapo app.
Problem Description:
- Frequency of the Issue: The problem occurs periodically, with intervals of several days.
- Inaccessibility in Apple Home and Tapo: The device becomes unavailable in both the Apple Home app and the Tapo app.
- Ineffectiveness of Reboot: Rebooting the device does not always resolve the issue.
Additional Information:
- Two devices with a similar problem: I observe the same issue with two devices, behaving identically.
- Unavailability and removal of the second device in Apple Home: At some point, the second device became unavailable in Apple Home and was subsequently removed. Subsequent attempts to add the device to Apple Home resulted in an error stating that the device is not supported. Interestingly, the device remains accessible in the Tapo app and continues to remain available while the first device experiences connectivity issues.
I kindly request you to look into this matter and provide a solution to address this issue. If additional information or testing is required from my end, I am ready to provide it.