Alexa alerts for person detection mode

Alexa alerts for person detection mode

Alexa alerts for person detection mode
Alexa alerts for person detection mode
2024-01-24 19:30:54

I'm struggling to get the C320WS to provide alerts through Alexa for person detection mode only. It seems that general motion detection has to be enabled before Alexa announces any activity. I want the camera to only give voice alerts at night if there's an actual intruder, not every time a fox wanders by. I'm hoping someone can show me where I'm going wrong.

 

many thanks

  1      
  1      
#1
Options
9 Reply
Re:Alexa alerts for person detection mode
2024-01-25 10:40:46

  @Brownie58 

Hi,
Here are the instructions to configure the Alexa announcement feature of the Tapo camera.
How to use the Alexa Announcement feature of the Tapo Camera?

If you want Alexa to announce only when the camera detects a person, please enable Person Detection Notifications in Step 4 in the above link and disable motion announcements.


Best Regards

  1  
  1  
#2
Options
Re:Alexa alerts for person detection mode
2024-01-25 12:49:06 - last edited 2024-01-25 12:50:42

  @Solla-topee Thanks for the reply. Unfortunately that doesn't trigger an announcement from Alexa. The Tapo app does give a notification, but Alexa remains stubbornly silent. The only way I can get Alexa to announce person detection is if motion detection is also turned on, which renders person detection useless really.

  0  
  0  
#3
Options
Re:Alexa alerts for person detection mode
2024-01-26 12:40:50

  @Brownie58 

Hi,
Can you share a picture of your Tapo app>camera's Device Settings>Detection page, and a picture of the camera's settings page on the Alexa app to check if the configurations are correct?
Best Regards

  0  
  0  
#4
Options
Re:Alexa alerts for person detection mode
2024-01-26 12:54:58

  @Solla-topee  I've attached screenshots as requested. Let me know if you need anything else.

  0  
  0  
#5
Options
Re:Alexa alerts for person detection mode
2024-01-26 12:55:44
  0  
  0  
#6
Options
Re:Alexa alerts for person detection mode
2024-01-28 12:42:14

  @Brownie58 any update on this please? Thanks

  0  
  0  
#7
Options
Re:Alexa alerts for person detection mode
2024-01-29 11:07:53

  @Brownie58 

Hi, 
Usually, there is a Person Detected notification option on Alexa>camera's settings page but your Alexa page does not have this option.
Please check if your Alexa app is the latest one. If not, please update the Alexa app, unlink the Tapo app with the Alexa app, and relink it again.

If the Alexa app is the latest one, can you share your Alexa account with me via a private message?
Best Regards

  0  
  0  
#8
Options
Re:Alexa alerts for person detection mode
2024-08-03 13:15:56

  @Brownie58  Did you ever get anywhere with this? I have the same problem only motion detection alerts and they are driving me crazy. I only want Alexa alerts for the notifications I have selected in the tapo app

  0  
  0  
#9
Options
Re:Alexa alerts for person detection mode
2024-08-05 07:25:23

  @Andy2107 

Hi,
For the reported case, you can refer to this thread: Alexa Announcement and Alexa Routine Are Unavailable on the Alexa App for the Tapo Cameras
Best Regards

  0  
  0  
#10
Options

Information

Helpful: 1

Views: 791

Replies: 9

Related Articles