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Freezeing cameara on live problem

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Freezeing cameara on live problem

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Oday22311

2024-01-15 21:06:52 - last edited 2024-01-26 12:54:41

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Registered: 2024-01-15

Freezeing cameara on live problem

2024-01-15 21:06:52 - last edited 2024-01-26 12:54:41

Model: Tapo C200

Hardware Version:

Firmware Version: 1.13.11

Guys I have a problem okay I live with a girlfriend and she's cheating on me I have this camera in my home she enters a person everytime I don't know how they freeze the camera haha its so funny that I can't know when or how they do this I don't think that all cam believe me but its the truth !
and it hurts at the sametime I really just want to know how they do this

My camera is C200

1 Accepted Solution

Solla-topee

2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

Posts: 13141

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Registered: 2020-05-19

Re:Freezeing cameara on live problem-Solution

2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

@Oday22311

Hi,
What do you mean by "freeze the camera"? Does the camera enable privacy mode? If there are any other phenomena, please describe them in detail.

Usually, only the person who logs in to the Tapo app with the owner account can change the camera settings, such as enabling the privacy mode. It's recommended to change the password of your account and enable the 2FA feature on your Tapo app to protect your account.
What can I do if I forget my password of the cloud account?
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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Solla-topee

2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

Posts: 13141

Helpful: 2249

Solutions: 1829

Stories: 8

Registered: 2020-05-19

Re:Freezeing cameara on live problem-Solution

2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

@Oday22311

Hi,
What do you mean by "freeze the camera"? Does the camera enable privacy mode? If there are any other phenomena, please describe them in detail.

Best Regards

>>Landscape Mode - Tapo App for Pad. >>Smart Action 2.0 Explore and meet the next level home automation. >>How to position my TP-Link camera for optimal performance.

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