Freezeing cameara on live problem

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Freezeing cameara on live problem

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Freezeing cameara on live problem
Freezeing cameara on live problem
2024-01-15 21:06:52 - last edited 2024-01-26 12:54:41
Model: Tapo C200  
Hardware Version:
Firmware Version: 1.13.11

Guys I have a problem okay I live with a girlfriend and she's cheating on me I have this camera in my home she enters a person everytime I don't know how they freeze the camera haha its so funny that I can't know when or how they do this I don't think that all cam believe me but its the truth ! 
and it hurts at the sametime I really just want to know how they do this

My camera is C200

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Re:Freezeing cameara on live problem-Solution
2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

  @Oday22311 

Hi,
What do you mean by "freeze the camera"? Does the camera enable privacy mode? If there are any other phenomena, please describe them in detail.

 

Usually, only the person who logs in to the Tapo app with the owner account can change the camera settings, such as enabling the privacy mode. It's recommended to change the password of your account and enable the 2FA feature on your Tapo app to protect your account.
What can I do if I forget my password of the cloud account?
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
 

Best Regards

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Re:Freezeing cameara on live problem-Solution
2024-01-16 10:22:34 - last edited 2024-01-26 12:54:41

  @Oday22311 

Hi,
What do you mean by "freeze the camera"? Does the camera enable privacy mode? If there are any other phenomena, please describe them in detail.

 

Usually, only the person who logs in to the Tapo app with the owner account can change the camera settings, such as enabling the privacy mode. It's recommended to change the password of your account and enable the 2FA feature on your Tapo app to protect your account.
What can I do if I forget my password of the cloud account?
Making Your Account More Secure: Introducing Two-Step Verification (2FA) for the Tapo App
 

Best Regards

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