C310 sensitivity still not resolved?
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Hello,
I have two C310 and I really want to like these cameras but I am getting too many detection issues.
I want to detect humans entering the garden with a camera from above (below the roof, 6m from the ground, only good viewpoint on the garden).
It don't know if there are settings I missed. Thinking about returning them.
Motion sensitivity still seem too high on the C310 when at the lowest setting (1).
I already reduced the zone to avoid moving trees but I am detecting my own cats at 7m.
It shows the high resolution of the camera (actually very nice) but I already know I have cats.
The sensitivity of 1 is showing as digital_sensitivity=10 in the web interface accessed through pytapo (python) but lower values (e.g. 5) seem to disable it completely (?).
Not sure if there are that many steps anyways.
Human detection is already enabled but does not work well from above even with the setting at 10.
It sometimes detects moving trees though and it does not seem possible to set a zone there.
I tried line detection (too sensitive as well) and intrusion (not clear what is the difference with motion detection).
Any practical solution / suggestion (e.g. to further lower the sensitivity)?
From a computing standpoint, that does not seem impossible (e.g. working on a lower resolution image) but I may be wrong.
If software improvements are out of the question because a more recent model is out, I could understand but it would be nice to know.
Thanks
Philippe
PS: I am aware of https://www.tapo.com/uk/faq/146/.
Please do not suggest to cut the trees or to get rid of the cats either.
Hello,
as stated in my question: please do not send me to this FAQ (I have seen it already) and:
AI detection = not "sensitive" enough even at max (not detecting a human from above)
Motion = too sensitive for me, i.e. detecting a cat from above at 7 m with sensitivity setting at 1 (already in the original email).
A cat is a cat. Domestic cat. In the grass. Walking.
It is smaller than a human in size. If the detection setting could be lowered to be intermediate between a cat and a human, it would work for me.
Pixellated picture below. I am pretty sure the picture will not help but anyhow.
If you work for TP-Link:
could you please try to answer the question and not ask for questions whose answers are in the original request?
Thank you.
Ok. To summarize:
Settings:
* line: tested (initially) but too many false positives (default settings). Disabled.
* person detection: enabled. Max sensitivity (10).
* motion detection: enabled. Min sensitivity (1).
* privacy zone: over some of vegetation.
* motion detection zones: avoid trees (showing minimal zones of interest)
Behavior:
* motion detection detects cats walking on grass (picture already sent) = too sensitive despite setting at 1. Desired: lower sensitivity?
* human detection: does not consistently detect human from above. Detects sometimes from the side. Desired: higher sensitivity?
* False positives: more pronounced when windy (including human detection).
Snapshot:
Here is one. Not comfortable putting to many publicly.
Please note that TP-Link not having a direct web interface to the camera and not providing a PC application is not exactly helpful.
