Loud Crackling outside from my outdoor camera

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Loud Crackling outside from my outdoor camera

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Loud Crackling outside from my outdoor camera
Loud Crackling outside from my outdoor camera
2023-11-21 11:22:21

My outdoor camera has worked fine for months but now really loud crackling noises can be heard from the camera outside

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Re:Loud Crackling outside from my outdoor camera
2023-11-23 11:10:23

  @bertiet 

Hi,
What's the model number of your camera? Please send me the MAC address of the camera via a private message.
Can you share a video that displays the reported issue with us?
Best Regards

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Re:Loud Crackling outside from my outdoor camera
2023-11-23 12:12:52

  Hi sorry to have wasted your time for some reason the alarm was turned on without my knowledge

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Re:Loud Crackling outside from my outdoor camera
2023-11-24 09:22:55

  @bertiet 

Hi,
If the cracking alarm appears because the Alarm feature is enabled, you can turn it off if you don't want to use it.

 

You can go to the Tapo app>Cameras tab>Home/Away mode to check if you have enabled the Alarm feature on these preset settings thus when you apply the Home/Away mode settings to the camera, you don't realize the Alarm feature is enabled.
How to edit Home and Away Mode for Tapo&Kasa Cameras on the Tapo app?

Best Regards

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