Cloud recordings smaller than sd card

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Cloud recordings smaller than sd card

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Cloud recordings smaller than sd card
Cloud recordings smaller than sd card
2023-11-13 15:29:17 - last edited 2023-11-13 15:36:56
Model: Tapo C310  
Hardware Version: V2
Firmware Version: 1.3.7

I've noticed that the recordings in cloud are approximately  21 sec, whereas in sd card are at least +1 min. Any ideas ?

 

thank you a

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Re:Cloud recordings smaller than sd card
2023-11-14 10:51:18

  @ipsilantou33 


Hi, 
Please find a detection video recording on the SD card and record the start time & date and end time & date. Then check between the specific times and date, whether only one cloud video recording is created.
If so, would you please send us the video recordings in the SD card and cloud server to have a comparison?

Best Regards

 

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