Solution Tapo/Kasa Light Strip Color Painting Segment “OFF” Doesn't Work
This Article Applies to:
Kasa KL420 1.0
Kasa KL430 2.0
Tapo L930 1.0
Tapo L920 1.0
Issue Description/Phenomenon:
When using the Color Painting feature to set colors for the light strip, if you set some zones to OFF, that segment of the light strip will emit white light instead of turning off completely (OFF).
Solution
| Model | Fixed Firmware Version |
|---|---|
| Kasa KL420 1.0 | 1.0.6 Build 231008 |
| Kasa KL430 2.0 |
Beta |
| Tapo L930 1.0 |
1.1.2 Build 231212 |
| Tapo L920 1.0 |
1.1.3 Build 231229 |
Some models have added relevant fixes in the latest official firmware. Please update your device to the latest version and check again!
For other models, a beta firmware is accessible to resolve these issues. Our technical team is actively working towards the release of the official firmware. While waiting for the official release, if your device encounters the problems outlined in this notice, you can refer to the instructions below to request the beta firmware.
How to Apply for Beta Firmware?
Submit a beta firmware request to @Wayne-TP via private message with your device's Mac address in the following format and information.
[Forum ID 639332] Light Strip Segment "Off" Doesn't Work + Model + Device's Mac address
