Nc 450 doesn’t reset

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Nc 450 doesn’t reset

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Nc 450 doesn’t reset
Nc 450 doesn’t reset
2023-11-01 12:14:46
Model: NC450  
Hardware Version: V2
Firmware Version:

Hello . I can't look at the camera anymore because my tablet is broken. I forgot my e-mail address. I bought a new tablet but I cannot reset it, model NC450.

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#1
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5 Reply
Re:Nc 450 doesn’t reset
2023-11-02 06:29:12

  @yusufalieryurt 

Hi,
Have you tried to log in to the tpCamera app with the email address(TP-Link ID) you used to log in to the community? If not, you can have a try.
If you forget the password, here is the instruction to change the password of your TP-Link ID.
What can I do if I forget my password of TP-Link Cloud account?

Best Regards

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#2
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Re:Nc 450 doesn’t reset
2023-11-02 19:14:20

  @Solla-topee 

I want to open a new email and link to it. but I can't reset

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#3
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Re:Nc 450 doesn’t reset
2023-11-03 09:23:08

  @yusufalieryurt 

Hi, 
There is a reset button on the back of the camera, and you can press it for about 10 seconds to reset the camera. You can refer to the UG to see the detailed information.

If you can't reset it successfully, please let me know the steps you have tried to reset it and the system LED status changes on the camera.


Best Regards

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#4
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Re:Nc 450 doesn’t reset
2023-11-03 09:24:45

  @Solla-topee 

hi 

Yes, I press that button for a long time, but it doesn't work.

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#5
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Re:Nc 450 doesn’t reset
2023-11-03 09:31:51

  @yusufalieryurt 

Hi, 
Please turn off the camera, wait for 10 minutes, turn it back on, and wait for 2 minutes until it's rebooted.
Then press the reset button for 10 seconds again and check if you can reset the camera successfully.
Best Regards

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#6
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