Hi.

I have 2 tapo Cameras (C500 & C320WS) and the're great.

For more storage i use and Hikvision NVR, and have the cameras conected to it thru ONVIF.

The motion detection always worked, until a few days ago.

Now the C500 gives the alerts as always, but the 320WS doesnt. (Only thru ONVIF. In the Tapo App it still shows the motion notifications)

I've tried everything, including resetting the camera and the NVR, checking for firmware updates, changing the local passwords, and nothing makes it work.

i've found many people complaining on the same issue, and it seems that it has something to do with a new firmware, but i dont know when my C320WS firmware was updated.

On the NVR when i try to change the motion detection setting i always get and error "Setting failed"

I would apreciiate any help with this. At least the last firmware version, when eveything was working.

Apparently its better to keep the updates off, because from one day to the other we lose functions that always worked.