Users suddenly got more permissions to device shared with them

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Users suddenly got more permissions to device shared with them

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Users suddenly got more permissions to device shared with them
Users suddenly got more permissions to device shared with them
2023-07-22 20:24:58 - last edited 2023-07-22 20:27:55
Model: Tapo C200  
Hardware Version: V1
Firmware Version: 1.3.6

I am using a few Tapo C200 cameras for a few years to monitor an elderly person. All the cameras are managed from a single "admin" account and are shared with different "user" accounts.

 

That setup was very nice because the user accounts had very limited privileges and could basically just passively watch the cameras and couldn't use advanced features or change camera settings.

 

Suddenly this week, without any prompt, the user accounts got more permissions than before and some users that are less tech savy started tapping all the new buttons opened for them.

 

This caused a huge disaster in the home of the elderly person we are taking care of, because suddenly people started talking through the cameras and moving them arround randomly. The whole situation was terrible and caused paranoia for the elderly person.

 

Currently there is no option to revert to the previous permissions or to allow or deny users from certain features. And I certaily don't think that such a forcing permission change should have been rolled out silently like that.

 

I hope an option to customize the shared device permissions will be introduced soon to fix this issue.

 

Thank you

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Re:Users suddenly got more permissions to device shared with them
2023-07-25 11:26:42

  @Segall 

 

Thank you for sharing your valuable feedback and submitting your feature request. We highly appreciate your input as it helps us understand the needs and expectations of our users better.

 

The recent updates and added features of Device Sharing are part of our efforts to deliver a more satisfying experience for the majority of our user base. We understand that change can be challenging, and we value the feedback from all our users, including those who might not prefer the new update.

 

We want you to know that we value your feedback, and we take it seriously. Your feature request will be given higher priority, and our dedicated team will carefully evaluate its feasibility and potential impact.

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