TC70/C200 V3 poor mic quality and laggy live view compared to V1

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TC70/C200 V3 poor mic quality and laggy live view compared to V1

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TC70/C200 V3 poor mic quality and laggy live view compared to V1
TC70/C200 V3 poor mic quality and laggy live view compared to V1
2023-07-14 11:54:56
Tags: #Live View #Firmware #Microphone
Model: TC70  
Hardware Version: V3
Firmware Version: 1.3.0

I have 2no. TC70 cameras, one V1 FW1.3.5 and one V3 FW 1.3.0.

 

The mic on the V3 is garbage, and the live view is super laggy compared to the V1 (1-2 secs max on the V1, nearly 30 seconds on the V3) despite being way better RSSI level as its closer to the WiFi AP,

 

I'm also unable to Change the stream quality from the OSD as with the V1, and you have to go into the settings instead which is a pain.

 

Is there something I can do to fix this? Seems to be no FW update past 1.3.0, I'm honestly intending to return it to amazon and look for another V1,

 

The camera is definitely better on the V3 but as I'm using these as baby monitors (have built in cry detection) I would prefer a better mic and less latency over higher quality image (yes I've tried reducing the image quality and switching between quality and compatibility modes)

 

Any advice before I return it?

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4 Reply
Re:TC70/C200 V3 poor mic quality and laggy live view compared to V1
2023-07-17 06:49:40 - last edited 2023-07-17 06:55:10

  @MrShuuurn 

Hello,  
You can try to reset the TC70 V3 and then reconfigure it, and check if the camera will work better.

 

If the problem remains, please help confirm the following information for further analysis.
1. Please confirm the model number and OS version of your phone, and help check the version of your Tapo app.
2. Please describe your network usage scenario in detail. For example, is your network diagram Internet--router-- wireless APs)))Tapo Cam? Are the two TC70 connected to the same wireless AP or router? How do you watch them on the Tapo app? Locally or remotely?
3. Can you share a video that shows the TC70 V3 microphone issue and laggy issue compared to V1 with us? You can send me a link to download the video via Private Message.

 

Best Regards
 

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#2
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Re:TC70/C200 V3 poor mic quality and laggy live view compared to V1
2023-07-17 07:04:18

  @Solla-topee camera is fine, it's the audio that is poor, both cameras connected and viewed on the same app, Samsung S22 with latest app version, there is almost definitely a cheaper or lower quality mic module In the V3, I Doubt resetting it will make any difference, there is also less functionality in the OSD, unless there is a v1.3.5 firmware which provides the same functions as the V1 then it's not a matter of resetting...

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Re:TC70/C200 V3 poor mic quality and laggy live view compared to V1
2023-07-17 07:04:59

  @Solla-topee I'll do both of these videos and screenshots later today and send them in the next 24 hours

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Re:TC70/C200 V3 poor mic quality and laggy live view compared to V1
2023-07-20 08:36:21

  @MrShuuurn 

Hi,
Thank you for your information and I'm waiting for the videos to know the detailed problem phenomenon. Please feel free to reply to me if there are any updates, and I'll try my best to help you.

Best Regards

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