Tapo Care Trial stopped my cams rtsp, for sure

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Tapo Care Trial stopped my cams rtsp, for sure

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Tapo Care Trial stopped my cams rtsp, for sure
Tapo Care Trial stopped my cams rtsp, for sure
2023-06-10 20:27:16
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

just to clarify, my Tapo Cam c320ws was working normally showing on VLC, and others.  I enabled the Tapo Care trial and rtsp stopped completely.  I have tried everything.  So I disabled/canceled the Tapo Care Trial, rebooted the cam, and rtsp was back in operation, that quick.

 

I dont have, and have never installed, a micro card in this camera!  this is not a relative issue.  The Tapo Care stopped the rtsp. Doesn't matter what people believe or havebeen told  by their programmers.  No micro card was ever in this camera since the day I opened it as new.  This was not caused by a micro card. Not that a card doesnt cause rtsp to stop, just thatit wasn't  the problem in my particular case.

 

hooe this help other.  This was very frustrating. 

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Re:Tapo Care Trial stopped my cams rtsp, for sure
2023-06-12 12:05:19

  @g_ny 

Thank you very much for the case sharing. 
Generally, if there is no microSD card inserted into the camera, subscribing to the Tapo Care service won't affect the RTSP stream connection. The problem may be related to the number of devices that view the camera at the same time, and related to the URL of the RTSP stream used.
If other users have the same problem phenomenon, please feel free to refer to the link below for further troubleshooting.
RSTP streaming stopped working
Best Regards

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