I bought a new Tapo C200 security camera via Amazon. Nothing worked as expected. No connect, no reset, not active at all. I pressed it many times, very hard or soft, and many times. I am very disappointed that such a thing is a waste of money and time.

No matter if it is a return or warranty claim, it should work from the time it is first purchased. ..,Now I want to return this and get money back in my account, then I want to order the next one. It's so hard.

Please provide solution for this