@mistypoison 

Hi, 
Firstly, please check if your router is working with your phones or tablets. If not, please contact your ISP.

If your router is working, please check if some special settings on the router prevent the camera to connect. For example, the MAC filtering settings, blocklist, parental control, access control, etc.

Please check if your router's Wi-Fi name and password include special characters, and if yes, change the name and password for a try. Please ensure the wireless security type is WPA-PSK or WPA2-PSK.

Please reset the TC70 to factory default settings and then reconfigure it. If the same error message appears, please send us a picture of it.

Best Regards