Hello,

I am using quite some devices in my home but my questions regards to

- S200B

- H100

- C320

The S200B is mounted at the entrance and connected to the H100 in the house. An intelligent action is running that when somebody presses the S200B the H100 sounds and this works.

The C320 is mounted at the entrance so I see who is there and I can listen and speak to the person.

But what I do NOT achieve is that:

Minimum scenario:

I get an alarm in my telefone when somebody presses the bell.

Optimal scenario:

When somebody presses the bell automatically the app opens with the video feed of the C320

Let's stick with the minimum scenario. As you see in the pictures below notifications are enabled for all devices. When e.g. a camera registers a movement, the app sends a notification to the telephone and the telephone vibrates and I have a visual notification even when I do not use the app. In case of the S200B/H100 this does not happen. I have an entry in the historial or when I open the app in the dash view, the most recent event is shown but I do NOT get a vibration or sound when I do not use the phone (but when there is an alert from the cameras it works).

Can anybody please advise on minimum and optimal scenario.

I think it should be a very common feature regarding a smart entry bell that there should be a notification in the phone (e.g. when you are not at home).