C225 camera. Starlight Mode not working after update.
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I received the Tapo C225 camera just today. This evening the Starlight Mode was working perfectly. I then noticed that there was a Firmware Update available. I applied the update. Since then the Starlight Mode will not turn on. I rebooted the camera via the Tapo app. I then power cycled it. I turned on Infrared Mode and then switched back to Starlight Mode. Still the Starlight Mode will not work. This is very frustrating since it was working so well. Could it be a buggy update?
Hello, thank you for the post. May I know if you have changed the location of the camera after the firmware update?
Can you share below live-stream pictures of the camera at night? We can help to look into it.
- Live stream picture in Day mode
- Live stream picture in Auto mode with starlight mode
- Live stream picture in Auto mode with infrared mode
Note: Exit and re-enter the LiveView to ensure the modified night mode settings take effect.
