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Kasa HS100 smart plug not connecting

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Kasa HS100 smart plug not connecting

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Kasa HS100 smart plug not connecting
Kasa HS100 smart plug not connecting
2023-01-06 09:16:16
Model: HS100  
Hardware Version:
Firmware Version:

I bought three HS100 a few years ago and they have worked well.  Now, two work but the third will not connect.  I have tried several times and have tried in another location(different router).  Still doesnt connect.  

 

Anyone have an idea of what to do to make it connect?  They are no longer for sale.  

 

Thanks. 

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Re:Kasa HS100 smart plug not connecting
2023-02-01 07:37:56

Hello  @GailH 

Thank you for reaching out the community, can you check if some tips helps:

What should I do if I fail to configure the Kasa device?

 

May I know what is the error message if set up failed, what is hardware version & purchase time of you plug, the hardware version on the back label,

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