Tapo P100 statis is always offline
Hi,
I bought a Tapo P100 plug yesterday.
- I completed the setup using the Tapo application.
- I upgraded to the latest firmware version.
- The light is GREEN, which means it is successfully connected to Wifi modem, which is just 20 cm away from the P100 plug.
- I can control it inside my home within the same network.
However, I can't control it remotely using mobile data (3G, 4.5G). The status is neary always offline. In a day, I can see it online just one or two times.
Note: From the modem, I changed default DNS to 8.8.8.8 and 8.8.4.4. This didn't work, either.