Link to Amazon Account not working correctly in Tapo App

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Link to Amazon Account not working correctly in Tapo App

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Link to Amazon Account not working correctly in Tapo App
Link to Amazon Account not working correctly in Tapo App
2022-11-22 19:52:25

Hello,

 

How can I associate a different Amazon account in the Tapo App.

 

I used to use my son's Amazon account for everything Alexa enabled for the last few years but my son has left home now so I am now using my own amazon account.

Everytime I UNLINK the Amazon account in the TAPO APP it keeps re-enabling back with my son's Amazon accout.

 

HOW CAN I CHANGE THE AMAZON ACCOUNT in the Tapo APP to a different Amazon account (ie mine)

Thanks

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Re:Link to Amazon Account not working correctly in Tapo App
2022-11-23 09:54:07

Hello  @STG 

 

Please try to disable Tapo Skill on the Alexa APP first, then re-connect Alexa with Tapo. 

 

How to disable Tapo Skill on Alexa (Refer to Case 2, step 3): https://www.tp-link.com/support/faq/2228/

(This is the instruction for Kasa device but the process is the same.)

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