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Link to Amazon Account not working correctly in Tapo App

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Link to Amazon Account not working correctly in Tapo App

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STG

2022-11-22 19:52:25

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Registered: 2019-03-18

Link to Amazon Account not working correctly in Tapo App

2022-11-22 19:52:25

Hello,

How can I associate a different Amazon account in the Tapo App.

I used to use my son's Amazon account for everything Alexa enabled for the last few years but my son has left home now so I am now using my own amazon account.

Everytime I UNLINK the Amazon account in the TAPO APP it keeps re-enabling back with my son's Amazon accout.

HOW CAN I CHANGE THE AMAZON ACCOUNT in the Tapo APP to a different Amazon account (ie mine)

Thanks

1 Reply

Wayne-TP

2022-11-23 09:54:07

Posts: 3574

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Registered: 2020-06-23

Re:Link to Amazon Account not working correctly in Tapo App

2022-11-23 09:54:07

Hello @STG

Please try to disable Tapo Skill on the Alexa APP first, then re-connect Alexa with Tapo.

How to disable Tapo Skill on Alexa (Refer to Case 2, step 3): https://www.tp-link.com/support/faq/2228/

(This is the instruction for Kasa device but the process is the same.)

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STG

2022-11-22 19:52:25

Posts: 2

Helpful: 0

Solutions: 0

Stories: 0

Registered: 2019-03-18

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Link to Amazon Account not working correctly in Tapo App

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